POLICIES
Payment for services should be made at the time of the booking on the day service begins. If payment is not left at the time of service, you will have 15 days to pay your invoice. Payments not received within 15 days of service are subject to a monthly service charge of ten percent. If payment is 60 days past due, we will take legal action to recover all monies including applicable attorney’s fees and court costs. $25 fee will be charged for any returned check.
Holiday cancellations require one week notice. Any cancellation with less than one week notice will be billed for the amount of the booking. Payment will be due within 15 days.
Please provide at least 48 hours notice on any changes or cancellations of service. Refunds are not available under any circumstances. Only credits towards future visits.
Towels, disinfectant spray, paper towels, rug cleaners, litter, and baggies to dispose of solids are to be supplied by the client.
Call or e-mail us today at barbara@petsloveus.com to schedule an appointment. We will gladly meet with you to discuss your pet’s requirements. Together we will customize a schedule that best suites your pet’s needs.